Digital Transformation Bringing innovative thinking to help companies thrive in a connected world. Being a digital business signifies a way of thinking about business – it’s a mindset, it’s agility, it’s continued innovation; it represents adaptation in the face of change and the ability to respond to customers’ increased desire for dynamic products and services.Protiviti helps organisations think digital-first – from digital strategy and digital innovation to solutions and services across marketing, sales and customer success, we help clients redefine how they reach and engage customers, innovate business models, create digital products and channels, and orchestrate the skills and agility required to achieve technology transformation and compete in today’s marketplace.To learn more about our additional digital solutions, click here. Our digital transformation services Protiviti’s digital transformation consulting experts partner with you to drive profitable growth at the nexus of human-centered digital connections and enterprise operational change. Pro Briefcase Digital strategy Unleash the art of the possible through new business models and growth through digital transformation strategies facilitated by automation and digital agility. We couple technology and business operations expertise with deep customer and data knowledge to help you intelligently architect for growth. Pro Building office Digital business innovation Evolving and sustaining versality through the art of right-brained imaginative thinking can be challenging to master. We help you establish and nurture innovation mindsets and operational rhythms through targeted experiments and end to end tech transformation programs. Pro Document Consent Digital product optimisation Building on customer research and data-driven decisions, we design and power customer centric experiences using technology transformation. From planning and design to prototyping and proof of concept, testing, and product management, we help you grow and scale your business. Pro Document Stack Accelerate marketing and sales Break the silos that slow business. We help you find a new dexterity from a sales, service, and marketing triad, and build strong understandings of customer behaviour that rapidly translate into insights, conversion, and loyalty. Pro Legal Briefcase Insights and performance measurement Data tells us what people did and when and is central to every organisation. We help you uncover and connect insight critical for business decisions and operational enablement at the speed needed to compete in today’s marketplace. Pro Location Globe Digital technologies We connect customer and employee experiences across platforms, channels and operations to harness the power of data and innovative technologies to orchestrate frictionless experiences in the cloud. Our approach to transforming your business digitally We approach every engagement with the vision of a start-up founder, the precision of a watchmaker, the collaboration of a trusted advisor and the creativity of an artist, orchestrating at the intersection of strategy, design, technology, and assurance.We use human-centered design and digital transformation strategies to stay rooted in purpose, while elevating experiences past the point of simple utility to create lasting relationships and loyalty.Our approach is grounded in empathy for understanding and agile thinking for rapid action and focus on those you serve. Leadership Sam Bassett Sam is the country leader for Singapore. With over 25 years' experience, he's primarily worked in financial services with consulting firms or directly in the banking industry to deliver change and support strategic, tactical, and operation goals across Asia, Europe and ... Learn More Marek Kosmowski Marek is a director with over 17 years’ experience. He heads digital and innovation in Southeast Asia for Protiviti, focusing on digital initiatives including digital banking, UX/UI, RPA, machine learning, AI, design thinking, blockchain, and customer experience. Marek ... Learn More Our partners We partner with best-in-class technologies to bring leading thinking and capabilities to our clients. Our primary partners include: BLOGS Riding on 5G, fixed wireless access technology continues to make huge waves Financial reports released by the world’s largest mobile carriers in the first quarter show significant growth in fixed wireless access (FWA) customers – the clearest signal yet that 5G, which allows homes and businesses to connect to the internet... BLOGS Experience as an accelerator for digital transformation In a time when sustainable competitive advantage is harder to maintain, customer experience expectations are on the rise. With technology and innovation happening in shorter cycles, the overall ability of organisations to change operationally remains... NEWSLETTER Advancing the Board’s Role in Digital Transformation Boards and their companies operate in an increasingly digital world. Every director should have sufficient digital understanding to engage in strategic conversations with the CEO, other company leaders and other members of the board. Embracing... BLOGS Demystifying Digital Transformation in Finance Digital transformation in finance has been on the docket for years. So, why do organisations still struggle? The status quo is filled with manual, spreadsheet-driven workflows and fractured application ecosystems that may have been caused by... WHITEPAPER Six Pillars to Optimise Your Cloud With digital transformation remaining a top priority for organisations across industries, business and IT leaders around the world continue to work toward optimising their value extraction of cloud-based technologies and infrastructure. While the... BLOGS Digitising Experiences (Customer & Employee) Creates Value for Energy and Utilities Firms Leaders of energy and utilities (E&U) businesses are becoming increasingly focused on the business impacts of rapidly evolving technology. According to Protiviti’s latestExecutive Perspectives on Top Risks Survey, many of these leaders see... Button Button User-Centric Design, Accelerated by AI, Unlocks Digital Experience for Women’s Bond Club Protiviti collaborated with WBC members and non-members to collect feedback, design, and develop a user-friendly, intuitive site. We assisted in the modernisation of the site’s utility and architecture to enhance engagement. Leveraging existing technologies and an agile approach, we seamlessly integrated AI into site. Read more Having it all: Technology transformation in the luxury marina market This company is the world’s largest owner and operator of marinas, with more than 100 locations in its portfolio. The company’s business model is laser focused on growth through acquisition while enhancing the member experience in this high-end market. Read more